Minibus in London is owned and operated by TravelsRoute Ltd.
Minibus and Coach Hire FAQs
Clear answers about quotes, bookings, vehicles, journeys, changes and privacy.
General enquiries
You can enquire about driver-included airport, event, wedding, corporate, school, sightseeing, day-trip and longer-distance group travel. Every route and date requires confirmation.
You can enquire about journeys across London, verified nearby areas, and longer routes starting or ending in London. A listed service area is not a local office or a guarantee of availability.
Quotes and bookings
Use the online quote form or contact the booking team. Include every pickup and stop, the destination, travel date and time, return details, passenger count, luggage and essential requirements.
No. The form sends an enquiry only. Availability, price, vehicle category and booking confirmation must be provided separately by the booking team.
Follow the confirmation and payment instructions supplied for your quotation. The website does not establish a booking merely because an enquiry has been submitted.
Payment methods, payment recipient and amounts due must be confirmed in the quotation or booking instructions. The website does not currently take payment through its quote form.
Vehicles, passengers and luggage
Share the passenger count, luggage, itinerary and essential accessibility requirements. The booking team can then discuss an MPV, minibus or coach category; seat count alone does not establish usable luggage space.
Not necessarily. Images represent vehicle categories and do not guarantee a particular make, model, colour, age, registration, configuration or feature.
Provide the total number of passengers, the number and approximate size of bags, and details of mobility equipment, sports equipment or oversized items before accepting a quote.
Tell the booking team about mobility equipment and every essential accessibility requirement before accepting a quote. A suitable vehicle or feature is not guaranteed unless it is expressly confirmed.
Journeys and drivers
The services described on this website are driver-included. The confirmed quotation should identify the journey, vehicle category and relevant booking arrangements.
Provide the airport and terminal where known, requested pickup details, date, time, passenger count and luggage. Flight monitoring, waiting arrangements and meeting points are not guaranteed unless confirmed.
You can submit enquiries for events, festivals, weddings, corporate journeys, school trips and other organised group travel. Provide venue addresses and any fixed arrival or return requirements.
Include every requested stop in the original enquiry. Later route changes are subject to review, feasibility, availability and any revised quotation.
Changes, cancellations and refunds
Contact the booking team promptly with the booking reference and revised details. A requested change does not take effect until it has been reviewed and confirmed.
Cancellation consequences depend on the confirmed booking terms and notice given. Consult the Cancellation and Refund Policy and contact the booking team for the terms applying to your booking.
Eligibility, deductions, payment route and processing time depend on the confirmed booking terms. No universal refund period is currently published.
Contact and privacy
Use the verified telephone number, booking email or contact page. Include the booking reference when contacting the team about an existing booking.
Quote details are used to respond to and administer the enquiry and any resulting booking. The Privacy Policy describes observable website data handling and identifies information still requiring business and legal confirmation.